Past Incidents

Saturday 8th October 2022

Planned Maintenance - PDX19 and PDX26 VoIP Servers, scheduled 1 year ago

Planned infrastructure maintenance on NocTel's PDX19 and PDX26 VoIP servers is scheduled for Saturday, October 8th, from 1 AM - 4 AM. Please see the following for details:

-Planned Maintenance Date: Saturday, October 8th

-Planned Maintenance Window: 1 AM - 4 AM Pacific

-Expected Service Impact: NocTel services may be temporarily affected for customers using NocTel's PDX19 and PDX26 VoIP servers during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance.

If you have questions regarding the planned maintenance, please get in touch with our Support Team at support@noctel.com (+1.503.764.4300). Please contact support if you find your service is impacted beyond the maintenance window.

Wednesday 5th October 2022

No incidents reported

Tuesday 4th October 2022

No incidents reported

Monday 3rd October 2022

No incidents reported

Sunday 2nd October 2022

No incidents reported

Saturday 1st October 2022

No incidents reported

Friday 30th September 2022

No incidents reported

Thursday 29th September 2022

NocTel Fiber | Investigating

UPDATE 07:50 The team has identified a degraded link and have taken it out of service while repairs are being made. Services should now be stable.

ISSUE 07:23 The NocTel Fiber Network is experiencing routing issues resulting in sporadic Internet service outages. The issue seems localized to the Vernon Rd, Norway, West Ammeter areas. The NocTel team is investigating the issue. Please stand by for further updates.