All systems are operational
Scheduled Maintenance
Planned Maintenance - PDX23

Planned infrastructure maintenance on NocTel's PDX23 VoIP server is scheduled for Saturday, April 20th from 9 AM to 11 AM Pacific Time. Please see the following for details:

  • Planned Maintenance Date: Saturday, April 20th
  • Planned Maintenance Window: 9:00 AM to 11:00 AM PDT
  • Expected Service Impact: NocTel services may be temporarily affected for customers using a PDX23 during the maintenance window. Long-term and chronic system stability and use issues shall not occur.
  • Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post-maintenance, please immediately contact support.

Past Incidents

Thursday 29th September 2022

NocTel Fiber | Investigating

UPDATE 07:50 The team has identified a degraded link and have taken it out of service while repairs are being made. Services should now be stable.

ISSUE 07:23 The NocTel Fiber Network is experiencing routing issues resulting in sporadic Internet service outages. The issue seems localized to the Vernon Rd, Norway, West Ammeter areas. The NocTel team is investigating the issue. Please stand by for further updates.

Wednesday 28th September 2022

No incidents reported

Tuesday 27th September 2022

No incidents reported

Monday 26th September 2022

No incidents reported

Sunday 25th September 2022

No incidents reported

Saturday 24th September 2022

No incidents reported

Friday 23rd September 2022

Bear Prairie Bear Prairie Power Outage

9:00pm - Clark PUD has restored full power services. Thank you for your patience.

3:30pm - Clark PUD is on-site and has identified an issue with an underground cable. They are currently awaiting excavation equipment. The estimated time of restoration is 8pm.

1:27pm - The Bear Prairie fiber optic network is experiencing issues due to a localized power outage. The NocTel team is awaiting restoration of power. Please stand by for further updates.