17:55 Repairs have been completed. Users have been notified of the restoration.
16:50 Fiber splicing has begun.
16:18 New fiber is being installed through the damaged segment.
15:45 Crews are on-site to begin the repair.
14:10 It was identified that an excavator dug up and damaged a line feeding west from NocTel's equipment. Parts are being acquired to repair.
12:30 NocTel Fiber at Nichols Hill is experiencing issues that affect a number of subscribers. The NocTel team is investigating the issue. Please stand by for further updates.