INITIAL 12:31: The NocTel team is currently investigating an outage affecting services in the Ammeter, West Ammeter, Norway, and Nichols Hills areas.
UPDATE 13:22: The outage in the Ammeter, West Ammeter, Norway, and Nichols Hills areas has been located and resolved. The outage was caused by bent fiber cables.
If you are still having trouble with your Internet connection, please unplug your router from the wall power for 30 seconds and then plug it back in. If you have a mesh system, do the same and remove power from the satellite units for 30 seconds, as well. If you still have trouble please email help@noctel.com.
