Our team will be replacing the fiber cable damaged in last week's outage. Customers in the Washougal area should expect a brief interruption to Internet service during this window. We expect the actual outage to last no more than an hour, but we've reserved the longer window in case the crew needs extra time. No action is needed on your part; equipment should reconnect automatically once the splice is complete. We'll post updates here throughout the night.
UPDATE 11:58pm - The fiber teams are on-site and beginning repairs.
UPDATE 12:28am - The fiber teams continue their repair splicing.
UPDATE 12:39am - Service is restored and running on the new permanent cable. If your connection hasn't returned within 15 minutes, try power-cycling your router. Still down after that? Give us a call and we'll take care of it.
FINAL UPDATE 01:30am - Maintenance complete. All systems confirmed healthy. Thank you for your patience tonight.
Please reboot your equipment and let us know if you have trouble accessing the Internet.
