Thursday 14th October 2021

Inbound calling Inbound Call Quality | Investigating

UPDATE: 2021-10-15 6:30 AM: The provider has made changes to their network to route calls away from affected routes. We are seeing normal call quality at this time. If you continue to have issues please email support ( with call examples.

1:50 PM: NocTel has received reports of call quality issues on inbound calls. We have identified that the problem is with a downstream provider. NocTel is currently engaged with the carrier, and they are working to resolve the issue. Updates to follow.