Saturday 15th August 2020

Planned Maintenance - NocTel Fiber, scheduled 3 months ago

Planned infrastructure maintenance on NocTel Fiber is scheduled for August 16, 2020. Please see the following for details:

  • Planned Maintenance Date: 16 August, 2020

  • Planned Maintenance Window: 04:00 - 06:00 PST

  • Expected Service Impact: NocTel services may be temporarily affected for customers using NocTel Fiber during the maintenance window. While our engineers work hard to minimize impact, NocTel reserves the right to utilize the entire maintenance window if necessary. Long-term and chronic system stability and use issues shall not occur.

  • Maintenance Scope: Necessary fiber controller unit firmware upgrade to improve stability and performance for Ammeter Rd and Bear Prairie regions.

If you have questions or concerns regarding the planned maintenance, please contact NocTel Fiber Support Team (help@noctel.com, +1.360.837.7400). Likewise, if you find your service is impacted post maintenance, please immediately contact support.