Tuesday 28th January 2020

Planned Maintenance - PDX20, scheduled 3 weeks ago

Planned infrastructure maintenance on NocTel's US-West PDX20 node is scheduled for Friday, January 31st. Please see the following for details:

-Planned Maintenance Date: Friday, January 31st

-Planned Maintenance Window: 3 to 4 AM PDT

-Expected Service Impact: Customers using PDX20 as their primary Talk node will be affected if no secondary Talk node is configured on extensions in the account.

-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Update 2019-01-31 03:36 Pacific: Scheduled maintenance has concluded. PDX20 has been tested for call quality and performance, no issues were detected. Please submit any issues experienced on PDX20 to support@noctel.com from this time onward.