Tuesday 14th May 2019

Inbound Faxing Fax Services | Investigating

Fax services are experiencing issues that are causing intermittent issues with sending and receiving faxes. The NocTel team is investigating, please stand by for further updates.

Update: Faxing services have been restored and NocTel engineers have tested faxing functionality through both FMA devices and the NocTel control panel. NocTel engineers have root caused the service outage to configuration change causing FMA devices to be unable to contact NocTel. Engineers are continuing observation of service stability throughout the rest of the day and into tomorrow.

Please report any ongoing issues with faxing to support@noctel.com