Past Incidents

A provider of NocTel is experiencing outages across several geographic regions at this time resulting in localized connectivity issues. Handsets may experience loss of connectivity to NocTel resulting in poor call quality, inability to place/receive calls, and inability of handset to register with NocTel.

The provider is aware of the outage. Updates on progress and status will be updated here.

Around 12:00 Pacific time VoIP nodes PDX16 and PDX19 experienced an issue that did not recover through automated recovery options and manual intervention by our team was started to resolve the incident. Inbound/outbound VoIP service were impairments for customers on the affected nodes.

All incoming/outbound calls to the affected nodes have been restored at this time, and the NocTel team is currently monitoring the situation.

If you are still experiencing issues related to inbound/outbound calls, please contact support at support@noctel.com or 503.764.4300 (Toll-free at 888.400.4521)