Planned infrastructure maintenance to upgrade firmware across NocTel's Fiber Network is scheduled for Sunday, August 24th, 2025. Please see the following for details:
-Planned Maintenance Date: Sunday, August 24th, 2025
-Planned Maintenance Window: 4am-6am
-Expected Service Impact: NocTel services may be temporarily affected for customers using the NocTel Fiber Network at the during the maintenance window. Long-term and chronic system stability and use issues shall not occur.
-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance
If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.