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Scheduled Maintenance
Planned Maintenance - FRA1

Planned infrastructure maintenance on NocTel's FRA1 Server is scheduled for April 6th. Please see the following for details:

-Planned Maintenance Date: Friday, April 6th

-Planned Maintenance Window: 05:00 - 08:00 PT (01:00 - 04:00 UTC)

-Expected Service Impact: NocTel services may be temporarily affected for customers using FRA1 during the maintenance window.

-Maintenance Scope: The data center housing FRA 1 is performing necessary infrastructure maintenance and updates to improve backend stability.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Past Incidents

Sunday 25th February 2018

No incidents reported

Saturday 24th February 2018

No incidents reported

Friday 23rd February 2018

No incidents reported

Thursday 22nd February 2018

PDX4 PDX4 Outage - Monitoring

NocTel Engineers are aware of an outage occurring locally on PDX4 and are investigating. Updates to regarding remediation ETA to follow.

Update: An unscheduled power outage occurred at the physical facility of PDX4 and systems are currently operating on generator power. Services have been restored to PDX4. We will continue to monitor the situation until PDX4 redundancy is fully restored and verified.

Wednesday 21st February 2018

No incidents reported

Tuesday 20th February 2018

No incidents reported

Monday 19th February 2018

No incidents reported