10:15AM UPDATE - A failed battery backup (UPS) has been replaced. Internet services have been fully restored. Please contact NocTel Support if you continue to have any issues. Merry Christmas!
8:15AM UPDATE - An upstream provider has dispatched personnel to look at a failed piece of equipment. The ETA for their arrival is 10AM.
The NocTel Fiber Network is experiencing issues that are causing a service interruption. The NocTel team has identified the issue as a carrier router problem and they have dispatched personnel to investigate the issue. Please stand by for further updates.
