7:30 PM UPDATE: Service to the Vernon Road area has been restored on back up measures at this time. If you are still having an issue, please reboot your home router and connected devices. If you still experience problems after rebooting, please call us at 360.837.7400. A final update will be posted after the utility has restored standard power.
7:20 PM UPDATE - The NocTel Fiber team has been informed of a local power outage in the area due to a fallen tree. The utility company's current estimated restoration is 11 PM. The NocTel team is currently en-route to restore service with a backup generator.
7:00 PM - The NocTel team is currently investigating the cause for an outage on the NocTel Fiber Network that effecting users in the Vernon Road area. Updates to follow.