Some systems are experiencing issues

Past Incidents

Tuesday 3rd November 2020

Planned Maintenance - Bear Prairie Fiber, scheduled 3 weeks ago

Planned infrastructure maintenance on NocTel's Bear Prairie Fiber Network is scheduled for November 3, 2020. Please see the following for details:

-Planned Maintenance Date: Tuesday, November 3, 2020

-Planned Maintenance Window: 6am - 7am

-Expected Service Impact: NocTel services may be temporarily affected for customers using a NocTel Fiber during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: NocTel will be replacing and testing a damaged fiber optic cable.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Monday 2nd November 2020

No incidents reported

Sunday 1st November 2020

Planned Maintenance - Bear Prairie Fiber, scheduled 4 weeks ago

Planned infrastructure maintenance on NocTel's Bear Prairie Fiber Network is scheduled for November 1, 2020. Please see the following for details:

-Planned Maintenance Date: Sunday, November 1, 2020

-Planned Maintenance Window: 8am - 9am

-Expected Service Impact: NocTel services may be temporarily affected for customers using a NocTel Fiber during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: NocTel will be replacing and testing a damaged fiber optic cable.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Planned Maintenance - NocTel Fiber - Ammeter Mountain, scheduled 4 weeks ago

Planned infrastructure maintenance on NocTel's Ammeter Mountain Fiber Network is scheduled for October 22, 2020. Please see the following for details:

-Planned Maintenance Date: Tuesday, October 22, 2020

-Planned Maintenance Window: 5am - 6am

-Expected Service Impact: NocTel services may be temporarily affected for customers using a NocTel Fiber during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: NocTel is doing necessary equipment relocation on fiber routing equipment in order to prepare for the upcoming winter weather.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Saturday 31st October 2020

No incidents reported

Friday 30th October 2020

No incidents reported

Thursday 29th October 2020

No incidents reported

Wednesday 28th October 2020

No incidents reported