Past Incidents

4:12pm - The NocTel Fiber Internet services at West Ammeter are experiencing issues that are causing an outage. The NocTel team is investigating the issue. Please stand by for further updates.

4:25pm - A circuit breaker has tripped and is being reset.

4:38pm - Services have been restored.

An investigation is ongoing due to the lack of alerts generated by this outage. Thank you for your patience.

Planned infrastructure maintenance on NocTel's Fiber Network is scheduled for March 30th. Please see the following for details:

-Planned Maintenance Date: Sunday, March 30, 2025

-Planned Maintenance Window: 03:00 - 05:00 AM PT

-Expected Service Impact: NocTel services may be temporarily affected for customers using the NocTel Fiber Network at Ammeter during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

UPDATE - 3:04am - Maintenance has begun.

UPDATE - 3:32am - Maintenance has been completed.