All systems are operational

Past Incidents

Monday 3rd July 2023

Planned Maintenance - FIBER

UPDATE: 5:35am - Maintenance has been completed.

Planned infrastructure maintenance on NocTel's FIBER is scheduled for Monday, July 3rd. Please see the following for details:

-Planned Maintenance Window: 4am - 6am

-Expected Service Impact: NocTel services may be temporarily affected for customers using a FIBER within the KNOLL or SKY neighborhoods at the during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Sunday 2nd July 2023

No incidents reported

Saturday 1st July 2023

No incidents reported

Friday 30th June 2023

No incidents reported

Thursday 29th June 2023

No incidents reported

Wednesday 28th June 2023

No incidents reported

Tuesday 27th June 2023

Knoll Park NocTel Fiber | Knoll Park

11:00 AM UPDATE: Our team has corrected the issues affecting Knoll Park. If you are still experiencing issues, please reboot your router and connected device.

NocTel Fiber at Knoll Park is experiencing an issue that might affect a number of subscribers. Our team is actively working on identifying and correcting the problem. Please stand by for further updates.