Past Incidents

Planned infrastructure maintenance on NocTel's Fiber is scheduled for Sunday, August 22nd. Please see the following for details:

• Planned Maintenance Date: Sunday, August 22, 2021
• Planned Maintenance Window: 3:00 AM to 6:00 AM Pacific
• Expected Service Impact: NocTel Fiber services may be temporarily affected for customers in the Norway service area during the maintenance window. Long-term and chronic system stability shall not occur.
• Maintenance Scope: The maintenance team will be upgrading network operating system software.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team at help@noctel.com.

UPDATE | 7:24am PT - The issue has been resolved and all clients are reporting back online.

The NocTel Go iOS and Android mobile clients are experiencing issues that are causing inbound call failures. The NocTel team is investigating the issue with the application vendor. Please stand by for further updates.