Past Incidents

Planned infrastructure maintenance on NocTel's Fiber is scheduled for Sunday, April 25th. Please see the following for details:

• Planned Maintenance Date: Sunday, April 25, 2021
• Planned Maintenance Window: 3:00 AM to 6:00 AM Pacific
• Expected Service Impact: NocTel Fiber services may be temporarily affected for customers in some service areas during the maintenance window. Long-term and chronic system stability shall not occur.
• Maintenance Scope: The maintenance team will be doing a required fiber relocation and scheduled maintenance.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team at help@noctel.com.

Planned infrastructure maintenance on NocTel's Fiber is scheduled for Friday, April 23rd. Please see the following for details:

• Planned Maintenance Date: Friday, April 23, 2021
• Planned Maintenance Window: 0:00 AM to 5:00 AM Pacific
• Expected Service Impact: NocTel Fiber services may be temporarily affected for customers in some service areas during the maintenance window. Long-term and chronic system stability shall not occur.
• Maintenance Scope: The maintenance team will be doing a required fiber relocation and scheduled maintenance.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team at help@noctel.com.