Some systems are experiencing issues

Past Incidents

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

No incidents reported

Monday 15th March 2021

No incidents reported

Sunday 14th March 2021

Planned Maintenance - NocTel Fiber Core Routing, scheduled 4 years ago

UPDATE 4:45AM - This morning's maintenance has been completed.

Planned infrastructure maintenance on NocTel's core routing infrastructure is scheduled for Sunday, 14 March 2021. Please see the following for details:

-Planned Maintenance Date: Sunday, 14 March 2021

-Planned Maintenance Window: 3AM - 6AM PDT

-Expected Service Impact: NocTel services may be temporarily affected for customers using NocTel Fiber at the during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance including hardware upgrades to improve backend stability and performance.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

NocTel Fiber Uplink | Investigating

UPDATE 4:44pm - The NocTel Fiber uplink has been failed over to redundant equipment while engineers are diagnosing the issue further.

The NocTel Fiber uplink is experiencing issues that are causing sporadic outages. The NocTel team is investigating the issue. Please stand by for further updates.

Saturday 13th March 2021

No incidents reported