All systems are operational
Scheduled Maintenance
Planned Maintenance - PDX23

Planned infrastructure maintenance on NocTel's PDX23 VoIP server is scheduled for Saturday, April 20th from 9 AM to 11 AM Pacific Time. Please see the following for details:

  • Planned Maintenance Date: Saturday, April 20th
  • Planned Maintenance Window: 9:00 AM to 11:00 AM PDT
  • Expected Service Impact: NocTel services may be temporarily affected for customers using a PDX23 during the maintenance window. Long-term and chronic system stability and use issues shall not occur.
  • Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post-maintenance, please immediately contact support.

Past Incidents

Monday 15th March 2021

No incidents reported

Sunday 14th March 2021

Planned Maintenance - NocTel Fiber Core Routing, scheduled 3 years ago

UPDATE 4:45AM - This morning's maintenance has been completed.

Planned infrastructure maintenance on NocTel's core routing infrastructure is scheduled for Sunday, 14 March 2021. Please see the following for details:

-Planned Maintenance Date: Sunday, 14 March 2021

-Planned Maintenance Window: 3AM - 6AM PDT

-Expected Service Impact: NocTel services may be temporarily affected for customers using NocTel Fiber at the during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance including hardware upgrades to improve backend stability and performance.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

NocTel Fiber Uplink | Investigating

UPDATE 4:44pm - The NocTel Fiber uplink has been failed over to redundant equipment while engineers are diagnosing the issue further.

The NocTel Fiber uplink is experiencing issues that are causing sporadic outages. The NocTel team is investigating the issue. Please stand by for further updates.

Saturday 13th March 2021

No incidents reported

Friday 12th March 2021

No incidents reported

Thursday 11th March 2021

No incidents reported

Wednesday 10th March 2021

Ammeter Rd Power | Investigating

Wednesday 05:00 AM - Full power has been restored to all sites.

Tuesday 11:45 PM - The Ammeter NocTel Fiber network is experiencing issues that are causing localized outages due to power outages. The primary core network is online via generator and NocTel staff are working to power remote POPs with redundant power at this time. The NocTel team is investigating the issue. Please stand by for further updates.

Tuesday 9th March 2021

No incidents reported