All systems are operational
Scheduled Maintenance
Planned Maintenance - PDX23

Planned infrastructure maintenance on NocTel's PDX23 VoIP server is scheduled for Saturday, April 20th from 9 AM to 11 AM Pacific Time. Please see the following for details:

  • Planned Maintenance Date: Saturday, April 20th
  • Planned Maintenance Window: 9:00 AM to 11:00 AM PDT
  • Expected Service Impact: NocTel services may be temporarily affected for customers using a PDX23 during the maintenance window. Long-term and chronic system stability and use issues shall not occur.
  • Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post-maintenance, please immediately contact support.

Past Incidents

Thursday 3rd December 2020

No incidents reported

Wednesday 2nd December 2020

Vernon Road NocTel Fiber | Power Failure - Vernon Road UPDATED

7:55 AM UPDATE - Main power has been restored. Vernon Road infrastructure is no longer on emergency power. Users may need to reboot their router and personal equipment. If you still have connection issues after rebooting please reach out to support at 360.837.7400.

6:35 AM UPDATE - The equipment for the Vernon Road area has been placed on backup emergency power until the utility company can address the main power issue. Users may need to reboot their router and equipment. If you still have connection issues after rebooting please reach out to support at 360.837.7400.

6:00 AM - The NocTel Fiber team is currently responding to a power failure that is currently affecting the Vernon Road area. Updates to follow.

Tuesday 1st December 2020

No incidents reported

Monday 30th November 2020

No incidents reported

Sunday 29th November 2020

No incidents reported

Saturday 28th November 2020

No incidents reported

Friday 27th November 2020

No incidents reported