Past Incidents

Planned infrastructure maintenance on NocTel's Bear Prairie Fiber Network is scheduled for November 3, 2020. Please see the following for details:

-Planned Maintenance Date: Tuesday, November 3, 2020

-Planned Maintenance Window: 6am - 7am

-Expected Service Impact: NocTel services may be temporarily affected for customers using a NocTel Fiber during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: NocTel will be replacing and testing a damaged fiber optic cable.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Planned infrastructure maintenance on NocTel's Bear Prairie Fiber Network is scheduled for November 1, 2020. Please see the following for details:

-Planned Maintenance Date: Sunday, November 1, 2020

-Planned Maintenance Window: 8am - 9am

-Expected Service Impact: NocTel services may be temporarily affected for customers using a NocTel Fiber during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: NocTel will be replacing and testing a damaged fiber optic cable.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.