All systems are operational

Past Incidents

Tuesday 4th August 2020

No incidents reported

Monday 3rd August 2020

No incidents reported

Sunday 2nd August 2020

No incidents reported

Saturday 1st August 2020

Planned Maintenance - NocTel Fiber, scheduled 3 years ago

Planned infrastructure maintenance on NocTel Fiber is scheduled for August 2, 2020. Please see the following for details:

  • Planned Maintenance Date: 2 August, 2020

  • Planned Maintenance Window: 06:00 - 08:00 PST

  • Expected Service Impact: NocTel services may be temporarily affected for customers using NocTel Fiber during the maintenance window. While our engineers work hard to minimize impact, NocTel reserves the right to utilize the entire maintenance window if necessary. Long-term and chronic system stability and use issues shall not occur.

  • Maintenance Scope: Necessary infrastructure power maintenance to improve backend stability and performance.

If you have questions or concerns regarding the planned maintenance, please contact NocTel Fiber Support Team (help@noctel.com, +1.360.837.7400). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Friday 31st July 2020

Bear Prairie NocTel Fiber - Bear Prairie | Resolved

08:10a The failed battery has been replaced and service has been restored.

07:40a A battery backup failure has been identified and is being replaced.

12:10a The NocTel Fiber in Bear Prairie is experiencing issues. The NocTel team is investigating the issue. Please stand by for further updates.

Thursday 30th July 2020

No incidents reported

Wednesday 29th July 2020

No incidents reported