Some systems are experiencing issues

Past Incidents

Monday 4th March 2019

Outbound Calling Outbound Calling | Fixed

NocTel identified an issue with a carrier and bypassed the issue, while the carrier worked to resolve the underlying problem. The issue has been corrected, and all systems are functioning normally with the NocTel team continuing to monitor. If you are still experiencing problems with outbound calling at this time, please submit a ticket to NocTel support at support@noctel.com.

Sunday 3rd March 2019

No incidents reported

Saturday 2nd March 2019

Outbound Calling Outbound Calling | Investigating

NocTel is investigating an issue that may be affecting outbound calls for some users. Please stand by for further updates.

Friday 1st March 2019

No incidents reported

Thursday 28th February 2019

No incidents reported

Wednesday 27th February 2019

No incidents reported

Tuesday 26th February 2019

Potential Upstream Provider Service Impairment

As of roughly 12 pm Pacific NocTel has become aware of potential upstream provider issues affecting inbound and outbound calling. This may also affect toll free calling inbound and outbound.

NocTel is observing for issues and engaged with the affected upstream provider on scope and qualification of issues. If you experience any issues with reliability of inbound and outbound calling, please notify us at support@noctel.com.