Past Incidents

Wednesday 12th December 2018

Inbound calling 2018-12-12 Inbound calls | Watching

A routing change made by an upstream provider caused connectivity issues resulting in inbound and outbound call issue for some NocTel users. A change has been implemented to correct the problem and we are continuing to monitor the situation.

If you are still experiencing call issues, please submit a ticket to support@noctel.com.

Inbound calling Inbound Calls | Investigating

The NocTel team is investigating a issue that is affecting inbound calls. Please stand by for further updates.

Tuesday 11th December 2018

No incidents reported

Monday 10th December 2018

No incidents reported

Sunday 9th December 2018

No incidents reported

Saturday 8th December 2018

No incidents reported

Friday 7th December 2018

No incidents reported

Thursday 6th December 2018

Upstream Provider - Intermittent Calling Impairment

NocTel has been advised by the affected upstream provider AT&T has restored connectivity and calls are processing as expected. Please report observed issues with inbound or outbound calling to or from individuals using AT&T as their carrier to support@noctel.com.