Past Incidents

Planned infrastructure maintenance in NocTel's Portland OR data center is scheduled for June 23rd. Please see the following for details:

-Planned Maintenance Date: Saturday June 23rd (2018-06-23)

-Planned Maintenance Window: 6 AM to 6 PM PDT

-Expected Service Impact: NocTel VoIP services for customers connecting to a PDX based VoIP server should not experience any degradation or loss of services during the maintenance window.

-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Planned infrastructure upgrade at NocTel's Portland OR data center is scheduled for June 20th. Please see the following for details:

-Planned Maintenance Date: Wednesday June 20th

-Planned Maintenance Window: 5 AM PDT to 12 PM PDT

-Expected Service Impact: No impact to services are expected for customers connecting to a PDX based VoIP server or related infrastructure

-Maintenance Scope: Planned infrastructure upgrade to improve backend stability and performance

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.