Past Incidents

Thursday 26th April 2018

No incidents reported

Wednesday 25th April 2018

Planned Maintenance - PDX VoIP Servers, scheduled 6 years ago

Planned infrastructure maintenance on NocTel's pdx VoIP servers is scheduled for Wednesday, April 25th. Please see the following for details:

-Planned Maintenance Date: Wednesday, April 25th

-Planned Maintenance Window: 6:30 AM - 9:00 AM PDT

-Expected Service Impact: NocTel services may be briefly affected for customers using a pdx VoIP server during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Routine hardware maintenance to improve backend stability and performance

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Tuesday 24th April 2018

No incidents reported

Monday 23rd April 2018

Comcast Connectivity | Fixed

The intermittent connectivity issues to Comcast have been identified and corrected. If you are still experiencing problems, please contact support at support@noctel.com or toll-free at 888.400.4521

Comcast Connectivity | Watching

NocTel is observing intermittent connectivity issues to Comcast. NocTel is continuing to monitor the ongoing event. Users connected via Comcast may experience intermittent problems. Please stand by for further updates.

Sunday 22nd April 2018

No incidents reported

Saturday 21st April 2018

No incidents reported

Friday 20th April 2018

No incidents reported