Past Incidents

Planned maintenance on NocTel's Control Panel is scheduled for December 5th. Please see the following for details:

- Planned Maintenance Date: Tuesday, December 5th

- Planned Maintenance Window: 3:00 AM to 5:00 AM PT

- Expected Service Impact: NocTel services may be temporarily affected for customers using the control panel during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

- Maintenance Scope: Necessary maintenance including software and equipment upgrades.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

Planned infrastructure maintenance on NocTel's Server PDX4 is scheduled for December 3rd. Please see the following for details:

-Planned Maintenance Date: Sunday, December 3rd

-Planned Maintenance Window: 6:00 AM to 9:00 AM PT

-Expected Service Impact: NocTel services may be temporarily affected for customers using NocTel's Server PDX4 during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance including software and equipment upgrades.

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4300). Likewise, if you find your service is impacted post maintenance, please immediately contact support.