Past Incidents

The scheduled maintenance to PDX13 and PDX14 is now complete, and NocTel engineering is monitoring system stability. Please report any support issues to the support team at support@noctel.com or +1.503.764.4332

Planned infrastructure maintenance on NocTel's PDX13 and PDX14 servers is scheduled for September 29th. Please see the following for details:

-Planned Maintenance Date: Friday, September 29th

-Planned Maintenance Window: 6:00 - 6:30 PST

-Expected Service Impact: NocTel services may be temporarily affected for customers using PDX13 and PDX14 during the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance

If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4332). Likewise, if you find your service is impacted post maintenance, please immediately contact support.

The scheduled maintenance to the infrastructure on NocTel’s PDX VoIP nodes is now complete, and NocTel engineering is monitoring system stability. Please report any support issues to the support team at support@noctel.com or +1.503.764.4332

Planned infrastructure maintenance on NocTel's PDX VoIP nodes is scheduled for September 27th. Please see the following for details:

-Planned Maintenance Date: Wednesday, September 27th

-Planned Maintenance Window: 5 am - 6 am PDT

-Expected Service Impact: NocTel services may be temporarily affected for customers using a VoIP server at the beginning of the maintenance window. Long-term and chronic system stability and use issues shall not occur.

-Maintenance Scope: Necessary infrastructure maintenance to improve backend stability and performance

With customers' operation schedules in mind, the above window best minimizes the potential for disruption during business hours. If you have questions or concerns regarding the planned maintenance, please contact the Support Team (support@noctel.com, +1.503.764.4332). Likewise, if you find your service is impacted post maintenance, please immediately contact Support.