Past Incidents

Tuesday 23rd May 2017

Monitoring power outage in downtown Portland

Many buildings in downtown Portland, including the data center containing some NocTel equipment, is currently running without power. We have activated UPS systems and generators to keep the NocTel service fully operational. For continuing coverage, please follow outage information at:

https://www.portlandgeneral.com/outages/outage-list

http://www.kptv.com/story/35492331/power-outage-affecting-traffic-trimet-in-downtown-portland

http://www.kptv.com/story/35494600/utility-fire-cuts-power-to-thousands-in-downtown-portland

Monday 22nd May 2017

No incidents reported

Sunday 21st May 2017

No incidents reported

Saturday 20th May 2017

No incidents reported

Friday 19th May 2017

FMA Server 1 Fax Services: Restored

Engineers have addressed the issue causing intermittent faxing errors. All faxing services have been restored.

FMA Server 1 Fax Service: Issue Reported

A fax service issue has been reported. NocTel Operations is investigating the issue. The issue is currently causing intermittent faxing errors. Please standby for further updates.

Thursday 18th May 2017

Inbound calling 541-575 - John Day, OR

We have identified a provider in this region that is sending phone calls in an incompatible format to NocTel. NocTel has created a workaround while the provider continues to work on resolving the issue.

541-575 - John Day, OR

Inbound calls to 541-575 prefixes are experiencing intermittent failures from CenturyLink, CenturyTel and Verizon Wireless. Our upstream providers are currently investigating and will provide a status update shortly.

Wednesday 17th May 2017

No incidents reported